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Terms & Conditions

A Legal Disclaimer

Welcome to banion.in (“Website”). This Website is operated by Praneeti Infotech India Private Limited (“Company”, “we”, “us”, “our”). By accessing or purchasing from our Website, you (“user”, “customer”, “you”, “your”) agree to be legally bound by these Terms & Conditions.

If you do not agree with these Terms, please do not use or access our Website.

 

1. Definitions

  • “Products” refer to skincare and personal care products sold on banion.in
     

  • “Service” refers to browsing and purchasing through the Website
     

  • “Order” refers to your request to purchase our Products
     

 

2. Eligibility

You must:

  • Be 18 years or older, and
     

  • Have legal capacity to enter into a contract
     

Minors must use the Website only under parental/guardian supervision.

 

3. Product Information & Pricing

  • All products, ingredients, labels, pricing, and descriptions are subject to change at any time without notice.
     

  • We strive for accuracy but do not guarantee completeness or error-free content.
     

  • Prices are displayed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
     

 

4. Orders & Acceptance

  • Placing an order does not guarantee acceptance.
     

  • We may refuse or cancel any order in cases of:
     

    • Out-of-stock products
       

    • Incorrect pricing or product information
       

    • Suspected fraud or misuse
       

You will be notified in case of cancellation and eligible refunds will be processed.

 

5. Payment Terms

  • Payment must be made through available secure payment methods on our Website.
     

  • By providing payment information, you confirm that you are authorized to use the selected payment method.
     

 

6. Shipping & Delivery

  • Delivery timelines shown are indicative, not guaranteed.
     

  • Delays caused by courier/logistics partners or unforeseen events are not our responsibility.
     

  • Risk of loss passes to the customer upon delivery to the shipping address.
     

(Refer to our Shipping Policy for full details.)

 

7. Return, Replacement & Refund Policy

  • Due to hygiene and safety, no returns are accepted for opened or used products.
     

  • Replacement is allowed only if:
     

    • The product received is damaged, defective, or incorrect
       

  • Customers must report issues within 48 hours of delivery with photos/video proof.
     

(Refer to our Refund & Replacement Policy for more details.)

 

8. Usage & Allergies Disclaimer

  • Our products are developed with care, however, results may vary from person to person.
     

  • Customers must read instructions and ingredients before use.
     

  • Always conduct a patch test before applying to skin.
     

  • We are not liable for reactions arising from:
     

    • Allergies or sensitivities
       

    • Incorrect usage of product
       

Consult a dermatologist if unsure.

 

9. Intellectual Property Rights

  • All content including brand name Banion, images, text, graphics, product names, designs, and logos are the exclusive property of Praneeti Infotech India Private Limited.
     

  • No content may be copied, reproduced, sold, or distributed without prior written consent.
     

 

10. Customer Conduct

Users must not:

  • Use the Website for illegal or harmful activity
     

  • Try to harm website security, servers, or software
     

  • Provide misleading or false information
     

Violation may result in account termination and/or legal action.

 

11. Third-Party Links

Our Website may contain links to third-party websites.
We are not responsible for their content, security, or services.

 

12. Limitation of Liability

To the fullest extent permitted by law:

  • We shall not be liable for any indirect, incidental, special, or consequential damages including:
     

    • Skin reactions
       

    • Business loss
       

    • Loss of revenue or data
       

  • Our total liability will not exceed the amount paid for the product purchased.
     

 

13. Indemnification

You agree to indemnify and hold us harmless from claims, damages, or expenses arising from:

  • Violation of these Terms
     

  • Misuse of our products or Website
     

 

14. Governing Law & Jurisdiction

These Terms are governed by the laws of India.
Any disputes shall be subject to exclusive jurisdiction of courts in [Insert City/State].

 

15. Changes to Terms

We may update or modify these Terms at any time.
Revised terms will be posted with the updated effective date.

 

16. Contact Information

For any questions regarding these Terms, please contact:

Praneeti Infotech India Private Limited
Email: [Insert Email]
Phone: [Insert Contact Number]
Address: [Insert Registered Office Address]

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